Terms & Conditions

Effective Date: 18 March 2026

Welcome to Sanjhi Kalakriti. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these terms.

If you do not agree with any part of these Terms & Conditions, please do not use our website or services.

1. General Use

This website is operated by Sanjhi Kalakriti. Throughout the site, the terms “we”, “us”, and “our” refer to Sanjhi Kalakriti.

By using our website, you confirm that:

  • You are at least 18 years old or using the website under supervision

  • You will use the website for lawful purposes only

  • You will not misuse or attempt to disrupt the website

2. Products & Services

We offer a variety of home décor products including photo frames, door mats, bathroom mats, and other decorative items.

  • All products are subject to availability

  • We reserve the right to modify or discontinue any product without notice

  • Product descriptions and images are provided for informational purposes

We strive for accuracy, but we do not guarantee that product details are error-free.

3. Pricing & Payments

All prices listed on the website are in INR (₹) and are subject to change without prior notice.

  • We reserve the right to correct pricing errors

  • Payment must be completed at checkout through available payment methods

  • Orders will not be processed until payment is successfully received

We use secure third-party payment gateways and do not store your payment details.

4. Order Acceptance & Cancellation

We reserve the right to accept or reject any order at our discretion.

  • Orders may be canceled due to pricing errors, stock issues, or suspected fraud

  • Customers may request cancellation before the order is shipped

  • Once shipped, orders cannot be canceled

In case of cancellation, refunds will be processed as per our policies.

5. Shipping & Delivery

Shipping and delivery are subject to our Shipping Policy.

  • Delivery timelines are estimates and may vary

  • We are not responsible for delays caused by external factors

  • Customers must provide accurate shipping details

Once the product is delivered, responsibility transfers to the customer.

6. Returns & Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

  • Customers must follow the stated guidelines for returns

  • Refund eligibility depends on product condition and reason

  • Processing times for refunds may vary

We reserve the right to refuse returns that do not meet our criteria.

7. Intellectual Property

All content on this website, including:

  • Logos

  • Images

  • Text

  • Designs

is the intellectual property of Sanjhi Kalakriti.

You may not reproduce, distribute, or use any content without prior written permission.

8. User Conduct

You agree not to:

  • Use the website for fraudulent or illegal activities

  • Attempt to gain unauthorized access to systems

  • Upload harmful or malicious content

  • Interfere with website functionality

Violation of these terms may result in termination of access.

9. Limitation of Liability

Sanjhi Kalakriti shall not be liable for any:

  • Direct or indirect damages

  • Loss of data or profits

  • Issues arising from product use

Our liability is limited to the amount paid by the customer for the product.

10. Disclaimer of Warranties

We provide our website and products “as is” and “as available”.

We do not guarantee that:

  • The website will be error-free or uninterrupted

  • Products will meet every expectation

  • All information will be completely accurate

Customers use the website at their own risk.

11. Third-Party Links

Our website may contain links to third-party websites.

  • We do not control or endorse these sites

  • We are not responsible for their content or policies

Users are advised to review third-party terms before interacting.

12. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in that policy.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time.

  • Changes will be effective immediately upon posting

  • Continued use of the website implies acceptance of updated terms

Users are encouraged to review this page regularly.

14. Termination

We reserve the right to terminate or suspend access to our website without prior notice if:

  • Terms are violated

  • Suspicious or harmful activity is detected

Termination may result in restriction of future access.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the jurisdiction of courts located in New Delhi.

16. Force Majeure

We shall not be held liable for any delay or failure to perform obligations due to events beyond our control, including:

  • Natural disasters

  • Government restrictions

  • Strikes or lockdowns

  • Technical failures

17. Entire Agreement

These Terms & Conditions, along with our policies, constitute the entire agreement between you and Sanjhi Kalakriti regarding the use of our website.

18. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Sanjhi Kalakriti
54, 3rd Floor, Front Side
DSIDC Shed, Okhla Industrial Area, Phase-1
New Delhi – 110020, India

📞 Phone: +91 8445 745 826
📧 Email: sanjhikala2026@gmail.com

19. Consent

By accessing our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.