Privacy Policy

Effective Date: 18 March 2026

At Sanjhi Kalakriti, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect both personal and non-personal information from you when you interact with our website.

a) Personal Information

This includes information that can identify you, such as:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment gateways)

b) Non-Personal Information

We may also collect non-identifiable data, including:

  • Browser type and device information

  • IP address

  • Pages visited and time spent on the website

  • Cookies and usage data

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding orders, updates, or inquiries

  • To improve our website, products, and services

  • To personalize your shopping experience

  • To send promotional emails or offers (only if you opt-in)

  • To detect and prevent fraudulent transactions

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences

  • Analyze website traffic

  • Improve functionality and performance

You can choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing of Information

We respect your privacy and do not sell your personal data. However, we may share your information with:

  • Trusted third-party service providers (payment gateways, delivery partners, analytics tools)

  • Legal authorities if required by law or to protect our rights

All third-party partners are obligated to keep your information secure and use it only for the intended purpose.

5. Payment Security

We do not store your payment details such as credit/debit card numbers. All transactions are processed through secure and trusted payment gateways that comply with industry security standards.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies

Once your data is no longer required, we take reasonable steps to delete or anonymize it.

7. Your Rights

As a user, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal obligations)

  • Opt-out of marketing communications at any time

To exercise these rights, you can contact us using the details below.

8. Data Security

We take appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Destruction

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

We recommend reviewing their privacy policies before sharing any personal information.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that such data has been collected, we will take appropriate steps to remove it.

11. Changes to This Privacy Policy

Sanjhi Kalakriti reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

We encourage you to review this policy periodically to stay informed.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Sanjhi Kalakriti
54, 3rd Floor, Front Side
DSIDC Shed, Okhla Industrial Area, Phase-1
New Delhi – 110020, India

📞 Phone: +91 8445 745 826
📧 Email: sanjhikala2026@gmail.com

13. Consent

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.

14. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of courts located in New Delhi.